Senior UX designer in Stockholm. Clear paths through complicated services.https://zetterlund.tech/en-gbhttps://zetterlund.tech/work/platform24-digital-care/https://zetterlund.tech/work/platform24-digital-care/Designing medical device software for two very different users, clinicians who work in it all day and patients who meet care digitally, while meeting WCAG and MDR requirements.Thu, 01 Jan 2026 00:00:00 GMTHealthcareMedtechUsability testingAccessibilityDesign systemshttps://zetterlund.tech/work/tele2-logged-in-services/https://zetterlund.tech/work/tele2-logged-in-services/Two years shaping Tele2's logged-in web and app, from analysis and daily sketching to pixel-perfect handoff, through reorganisations and a platform change.Mon, 01 Jan 2024 00:00:00 GMTResearchUsability testingMobileTelecomhttps://zetterlund.tech/work/hsb-website-update/https://zetterlund.tech/work/hsb-website-update/Restructuring HSB's website block by block, from survey analysis and phone interviews to wireframes, a Sketch component library and Episerver blocks.Fri, 01 Jan 2021 00:00:00 GMTResearchDesign systemsWebhttps://zetterlund.tech/work/swedbank-gdpr-consents/https://zetterlund.tech/work/swedbank-gdpr-consents/Turning a cluttered page of consents in Swedbank's internet bank into one that stays clear despite a lot of necessary text.Tue, 01 Jan 2019 00:00:00 GMTResearchUsability testingBankinghttps://zetterlund.tech/work/swedbank-chatbot/https://zetterlund.tech/work/swedbank-chatbot/Bringing a chatbot into Swedbank's internet bank with no time for upfront research, by testing early and often and rewriting long FAQ answers into short replies.Mon, 01 Jan 2018 00:00:00 GMTUsability testingUX writingBanking